Mobile / App
This page sets out the legal basis on which ligaalgo operates for eligible Indonesia regions, what your rights are as an account holder, and how to reach us when a policy question comes up. Access to our platform depends on local law and is available only where local law permits.
ligaalgo's legal framework covers every interaction you have on this platform — from the moment you open an account through to how your transaction records are stored and how disputes are handled. We operate on the basis that availability depends on local law and eligible regions in Indonesia; where local regulation restricts access, we respect that boundary. When you use payment channels such as OVO, GoPay or Bank Transfer to fund your account, the transaction data associated with those rails is handled in line with this policy. We do not sell or share your payment identifiers with third parties outside of what is necessary to process the transaction. Your account wallet data — including the balance and transaction history you can see after login — is retained for the period required by applicable record-keeping obligations, and no longer. If a legal question arises that is not answered on this page, you can raise it through the support paths listed in the contact section below. We keep this policy current; when we update it, the revised version replaces the previous one on this page and the change date is noted at the top of the document.
OVO transaction records are processed and retained in line with applicable financial record obligations.
GoPay payment data is used solely to process your deposit or withdrawal and is not shared beyond that purpose.
Bank Transfer details submitted through your account are held securely and accessible only to authorised account-verification processes.
Not every element of your experience on this platform falls under the same policy document. Understanding where the boundaries sit helps you direct questions to the right place and know which terms govern which part of your account activity.
Login credentials, session data and account-level security settings fall inside this policy. The rules around account eligibility and access depend on local law and the eligible regions we serve in Indonesia.
Deposits and withdrawals processed through OVO, GoPay or Bank Transfer are governed by this policy in relation to data handling. Payment-rail terms from those providers apply separately to the transfer itself.
Game content supplied by Joker, JDB, PlayStar and Microgaming is subject to the terms of those studios in addition to our platform policy. We make game titles available in the lobby; studio-level rules sit alongside ours.
Links or integrations that take you off the ligaalgo domain are outside the scope of this policy. We do not control third-party sites and cannot be responsible for their terms, data practices or availability.
Your account dashboard is the starting point for most rights-related actions. After logging in, you can review your full transaction history — every OVO top-up, GoPay transfer and Bank Transfer entry is listed there with its date, amount and status. If any detail looks wrong, you can flag it directly through the support channel and our team will review the record against the stored data on our side. Correcting personal account details — such as your registered contact method — is done through the account settings page; follow the fields and verification steps shown there. For questions about how your data is used or how long it is retained, send a written request through our support contact. We aim to respond to data-related requests within the period stated in the current version of this policy. No action on your account is taken without your initiation or a verified account security trigger.
Log in and open the transaction history section. Every deposit and withdrawal is listed by date and payment method, giving you a full audit trail without needing to contact support.
Head to account settings after login. The fields shown there let you update your registered contact and wallet details; follow the verification steps displayed on that page.
If something in this policy is unclear, send a message through the support contact paths on this page. State which section your question relates to so we can route it to the right person quickly.
For a written summary of what data we hold on your account or how long it is retained, submit a request via our support channel. We respond in line with the timeframe in the current policy version.
Policy questions sometimes need a direct answer rather than a page reference. We have three contact paths available so you can choose the one that fits your situation — whether it is a quick account query or a formal data request that needs a written response.
Open the chat widget from any page after logging in. This is the fastest route for account-level policy questions, transaction queries or access issues that need a same-session response.
For formal requests — data inquiries, written policy clarifications or dispute submissions — use the support email address listed in your account settings. Written requests create a trackable record on both sides.
The help section inside your account dashboard covers common policy questions with step-by-step answers. Check there first; if the answer is not there, escalate to live chat or email.
Account security and data handling are two sides of the same obligation. We keep them visible and actionable so you always know where things stand and what to do if something changes.
We use session cookies to keep your account active while you are logged in and preference cookies to remember display settings. You can manage cookie preferences through your browser settings at any time; the current state is shown in your account dashboard after login.
Verification steps are required when sensitive account details change — such as your registered wallet or contact method. These steps are shown in account settings at the point of change and are not skippable. If you did not initiate a change, contact support immediately.
Transaction and account data is retained for the period required by applicable law. After that period, data is deleted or anonymised. The current retention schedule is stated in the full policy document, which is accessible from your account settings page.
To request a change to stored data or ask who processed a specific transaction record, send a written request through our support email. Include your account identifier and the specific record or data point in question so we can locate it without delay.
These are the questions we hear most often about how this policy works in practice. If yours is not here, reach us through the support contact paths listed above.
Yes. When you use OVO, GoPay or Bank Transfer to fund your account, the data associated with those transactions is handled under this policy. The payment rail's own terms apply separately to the transfer itself; both sets of terms operate alongside each other.
Log in and check your account dashboard first — transaction history and account details are visible there. For a formal written summary of all stored data, send a request through the support email listed in your account settings. We respond within the period stated in the current policy version.
Many details — such as contact method and registered wallet — can be updated directly through account settings after login. Follow the verification steps shown on that page. If the field you need to correct is not editable there, raise it through live chat or email support.
After account closure, data is retained for the period required by applicable law and then deleted or anonymised. We do not retain data beyond the legally required window. To confirm the current retention period that applies to your account, contact us through the support email.
No. Access depends on local law and is available only where local law permits. Eligibility is assessed at the account level. If access is restricted in your region, the platform will reflect that; you can contact support for clarification on what applies to your specific situation.
Our platform policy covers the data and account activity generated when you play titles from these studios. The studios' own terms govern the game content itself. Both sets of terms apply when you access a game title inside the lobby; they do not contradict each other.