Mobile / App
This policy explains exactly what data ligaalgo collects when you open an account, make a transaction through OVO, GoPay or Bank Transfer, or contact our support team — and how we keep that data under your control. Availability of our services depends on local law and eligible regions in Indonesia.
When you create an account on ligaalgo, we collect the details you submit during registration — your name, email address, and contact information. When you add a payment method such as OVO, GoPay or Bank Transfer, we record the transaction reference and wallet identifier needed to process and reconcile that activity in your account history. We do not store full payment credentials on our servers; payment channels handle their own authentication steps. Beyond account setup, we log session data — including device type, browser environment and pages visited — to keep the platform stable and to understand how our lobby is being used. This technical data is not linked to your identity for marketing purposes without your consent. We also collect any messages you send through our support channel so we can respond accurately and keep a record of your query. All data we hold is used only for the purposes described here: running your account, processing transactions, responding to support requests, and meeting any obligations required by applicable law in Indonesia. We do not sell your personal data to third parties.
OVO wallet identifiers used only to match your transaction reference in the account ledger. No credential stored on our side.
GoPay transfer references are logged for reconciliation. Access to that log is limited to your account dashboard after login.
Bank Transfer records carry the reference number and amount. These remain in your account history and are not shared outside our platform.
Not every data interaction on ligaalgo falls under the same set of rules. The four areas below clarify what sits inside this policy, what is handled jointly with a third party, and what falls entirely outside our control. Read each item before deciding who to contact when a data question comes up.
All data collected at registration, login and account settings pages falls fully under this policy. You can review, correct or query this data by contacting us directly through the support route listed below.
Transaction references for OVO, GoPay and Bank Transfer are covered here for how we store and use them. The payment channel's own privacy terms govern how that channel processes your credential on their side.
Session logs and browsing patterns recorded while you navigate our lobby — including game pages and wallet pages — are covered by this policy and used only for platform stability and service improvement.
Links or embedded services from outside ligaalgo operate under their own privacy policies. We do not control what data those services collect once you leave our domain, and this policy does not extend to them.
Your account data is not locked away. Several concrete actions are open to you at any time, and each one follows a straightforward path. Start with your account dashboard — after login, the profile section shows the personal details we hold for your account, including the contact information and payment method references associated with recent transactions. If any detail looks wrong, you can update it directly in the settings fields shown there, or send a correction request to our support team. For questions that go beyond a simple edit — such as asking what data we hold in full, or requesting that certain records be removed where applicable law permits — our support channel is the right first step. Supply your registered account identifier when you write to us so we can locate your record quickly. We will confirm receipt and respond within the timeframe required by applicable rules in Indonesia.
Log in and open the profile section of your account dashboard. The fields there show the personal and contact data currently held against your account.
Edit your name, email or contact fields directly in account settings. For details you cannot edit yourself, submit a correction request through our support channel.
If you want to know exactly what data we hold or how a specific piece of data is used, contact support with your account identifier. We will respond with a clear, factual answer.
Where applicable law in Indonesia gives you the right to request deletion of certain records, you can make that request through our support channel. We will assess eligibility and confirm next steps in writing.
If a privacy question comes up that your account dashboard does not answer, three contact paths are open to you. Choose the one that fits your situation — simple corrections go fastest through live chat, while formal data requests are better sent by email so there is a written record on both sides.
Open the chat widget at the bottom of any page after login. Suitable for quick questions about what data appears in your account or how to update a detail. Have your account identifier ready.
Send a written request to our support email address shown in the Contact section of your account. Use this path for formal data access or deletion requests where you need a written confirmation in return.
The profile and settings pages in your account show the data we hold in real time. For many questions the answer is already visible there — check your dashboard first before escalating to email.
We apply a set of concrete practices to keep your account data accurate, limited and secure. Cookies are used on the platform to maintain your session state — keeping you logged in as you move between the slots lobby, wallet page and account settings — and to gather aggregated usage data that helps us fix issues. You can manage cookie preferences through your browser settings at any time. Data retention periods are set to cover only what is required for account management and applicable legal obligations in Indonesia; records that are no longer needed are removed on a defined schedule. Access to your account data within our team is role-restricted: only staff with a direct operational reason can view a specific record.
Session cookies keep your account active while you navigate. Analytical cookies are aggregated and do not identify you personally. Manage your cookie settings directly through your browser at any time.
Your account is protected by login credentials you set. We do not store your payment PIN or full OVO, GoPay or Bank Transfer credentials. Report any unexpected account access through our support channel immediately.
We keep account records for as long as your account is active and as long as required by applicable law in Indonesia. When those periods end, records are deleted from our active systems in line with our internal schedule.
When this policy changes in a material way, we will post the updated version here and note the revision at the top of the page. Continued use of your account after a policy update means you have seen the change.
The questions below cover what most account holders want to know about how their data is handled. If your question is not here, the support paths listed above will get you a direct answer.
We collect the name, email address and contact details you enter during registration. After your account is active, we also log session data tied to your device and the pages you visit, plus transaction references for any OVO, GoPay or Bank Transfer activity linked to your account.
Yes. Log in and open the profile section of your account dashboard — it shows the personal details we currently hold. For a full data access request that goes beyond what the dashboard displays, contact our support team by email with your account identifier and we will respond with the full picture.
Most fields — name, email, contact number — can be updated directly in account settings after login. If a field is locked or you cannot find the right setting, send a correction request through live chat or email support. Include your account identifier so we can locate the record quickly.
We do not sell your personal data. Transaction references are shared only with the payment channel — OVO, GoPay or Bank Transfer — to the extent needed to complete and reconcile your transaction. Any third-party service linked from our platform operates under its own separate privacy policy.
We keep your data for as long as your account remains active and for any additional period required by applicable law in Indonesia. When neither condition applies, records are deleted from our active systems. You can ask about the specific retention period for your account by contacting support.
Contact us through live chat immediately. Give us your account identifier and describe what you noticed. We will review access logs for your account and advise on next steps. Changing your login credentials right away through account settings is also a sensible first action while we investigate.